Brokerage agents are often wrong. Agents don't do a very good job. If you want to test, just buy an extra 1000 (or so) shares to prove it. Our dividends will be tradable at the end of June, the 1 year restriction period. The ticker name will then change from numbers to NSAV at that time.
I think there might be a misunderstanding, I have e-trade, and just bought 2m shares yesterday, maybe they were talking about the divided shares, I would call e-trade again,,,