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IH Geek [Warren] (former)

11/02/17 10:34 AM

#189151 RE: bearhug123 #189145

Hello Bearhug123,

Thank you for reporting the issue. We have verified it is not working and our team is working to restore the service soon as possible.

Warren
InvestorsHub
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IH Geek [Warren] (former)

11/02/17 11:43 AM

#189152 RE: bearhug123 #189145

Hello Bearhug123,

I missed replying to the other part of your question earlier. If you are logged into multiple devices at the same time, this will potentially cause the event you are seeing - "you have been logged out, refreshing page"

If you are using the website in both a desktop web browser and the mobile app, this will cause the conflict. Be sure to close all the pages or log out on your desktop. This is especially true for the streaming tools such as Level 2 or Streamer.

If you are still seeing the error after ensuring you are not using your account on a different computer, let me know and we can discuss other solutions.

Warren
InvestorsHub