Replies to post #7208 on StockCharts Support Forum

[Cush]

StockCharts.com now reporting through twitter that both their High-Speed Internet circuits have gone down.

[Quasi]

Hi Cush, guess you already know they are working on it, or at least the other providers who own that section of the connection are working on it with a big push from Chip.

Just for everyone to know the next time you're not sure what the problem is, bookmark the following links.

One place to check during an issue like this is on their Facebook page.
https://www.facebook.com/stockchartsdotcom/

Appears the service provider (ISP) has a problem with the datacenter and they are working on getting it resolved ASAP.

The other link you should bookmark is the Pingdom independent monitoring site.

http://stats.pingdom.com/g0fdmqv6vgnb

You should also check their Twitter account which will have the most up to date info. Appears road construction, probably a guy with a backhoe, has taken out both the main and backup fiber lines between StockCharts and the internet.

https://twitter.com/stockchartscom


These sites are useful when you are not sure whether the problem is at your end, the middle or actually at the StockCharts site.