simple. login into your scottrade account (or call) and read... look for something called live chat or email support. then post your unedited convo. easy peasy. buh bye for now. if ya still feel to lazy to do that, then just start reading posts here.. i betchya ya find what you are looking for, and will come back here apologetic, and renewed.
Kmakani I trade with Scottrade, went to my local office and talked with them, name change is coming as well as ticker. Waiting on finra to do what they do. It is confirmed as a 1 for 1 exchange to new ticket when it happens. You need to ask the correct question when talking with them.