I think we made them mad. The lady asked me why are we calling so much on amlh. She said is the CEO a funny guy? I have no idea how to respond to that.
[I'm thinking with as many people called about it, the process was expedited to top priority.] I'm thinking every time someone calls, it goes one level lower in the pile. They must be sick of it, and probably joke about the idiots that keep calling in the break room. Business is not conducted by harassing people that can't do anything about the issues.