I've learned some time ago that BASHERS sometimes have a point or three and know things, sometimes, that the "longs" disregard in their desire for wealth. Pay attention to them, sometimes.
Also, "The squeaky wheel gets the grease" is another axiom to pay attention to. Those who complain, often, have a point that should be addressed.
Praising a CEO no matter what he says and no matter if he breaks a PROMISE/GUARANTY is wrong. And saying "I Promise/Guaranty" means something to most and not to fulfill that "Promise/Guaranty" usually isn't good.
JMOs
$NSAV
P.S. Having said that. Nothing do to but wait. :-(