I ended up calling TOS tech again today. My platform is running so slow, I can barely put in a trade. Now their excuse is that my processor isn't powerful enough. I've had this for just a little over a year now. I never had issues like this until a month ago. They did mention to re-set the charts to default settings. It did run much faster, however, it wipes out all studies. I guess it would be similar to deleting TOS & downloading a fresh version of it. I'm guessing, all of the old studies in the background, bogs it down? I wish TOS would focus on performance instead of bells & whistles.
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