I already received a response to my email this morning. Here is what they said:
"I wish to acknowledge the Public Service Board’s receipt of your e-mail below regarding William Veve. Complaints of this nature are handled by the Vermont Attorney General’s Consumer Assistance Program. I am forwarding your message to the Consumer Assistance Program for their review and consideration. Provided below for your reference is their contact information:
Office of the Attorney General
Consumer Assistance Program
109 State Street
Montpelier, VT 05609-1001
Telephone: 802-656-3183
Toll Free: 1-800-649-2424
E-Mail: consumer@uvm.edu
Thank you.
Holly R. Anderson
Deputy Clerk
Vermont Public Service Board
112 State Street, 4th Floor
Montpelier, VT 05620-2701
802-828-2358
holly.anderson@vermont.gov"