Cmon the whole business is all about the application. If the application is no good , the business is no good. If Microsoft didn't keep making service packs to fix all the bugs asap in their beginnings. They would not be where they are today. How much could it cost to hire 1 or 2 online techs to help people make the application work on their phones via email or chat? That is so penney wise and dollar foolish.
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