What's Mr. Clark supposed to say, that everything is going bad? If you want to send him a question relating to SP I'd of phrased it like this:
"
Mr. Clark,
I have been a long time shareholder and continue to see progress in [...]. However, I've noticed that Banro has yet to break the 52 week highs set in July of 2015 even while the price of Gold has drastically improved. Additionally, many have speculated that we have started a new bull market in the price of gold.
Based on this information, I'd appreciate if you could help clarify what actions are being taken to [...]
"
Never ask him a Yes or No question or "Whats wrong".