BBY - Bellevue, WA...Woofer damaged on display model...my son tells me the salesrep said someone stuck their fingers thru that one too...don't know why SLS didn't install a 5 cent guard to protect it. The Q silver did not have any protection either. Thought the company would've added it to the many upgrades included w/ the "Gold" model. The "Gold" pkg is still a steal...install your own guard. If you are right about burning thru the present model...next one will probably have more upgrades and an "upgraded" price as well ?