I'd say call them again and if you get a guy or a transfer hang up. Lol
I've tried emailing, nothing yet, I think it will go live, who knows what it will be, I think the first lady you talked to probably was repremanded for giving out any info.
Hey at least you got an answer and they did acknowledge the web site that's more than allot of others down here. I've called plenty of others just to get voice mail or this line has been disconnect. I'll give it some more time also because of the attention it's gotten the last month or so something most be going on behind the curtains. At least I hope.