When was the last time you heard of someone calling a CEO for information. Try calling the CEO of Ford, Dodge, 7 -11, Sears. Wal-Mart, Auto Zone and see what you get. Some public affairs representative. CEO are just that, they a running the company. Buzzy is at this 24/7. He does not have time to answer all calls or e-mails. Let him do his job, and in a few weeks you will be saying, OH yes I knew Buzzy could do it, I had all the FAITH in the world on the PRODUCT. And we will all smile and say SURE YOU DID>