Yeah you can't see reviews in a store unless you look online. Too bad I get taxed now at Amazon. That was a nice added bonus. Amazon has over 30,000 robots working for them too. There is a chance to become more profitable with robots. Still have 220k plus employees.
Bezos himself was the person who said "There's nothing about our model that can't be copied over time". So don't restrict yourself just AMZN only. There's plenty of good stuff elsewhere.