From the sound of the email, its looking like your first few points will be addressed in the next few weeks. Not days, but weeks. Thats not a bad thing. May have also chased away the blocking action because of lack to play price.
...The email said that he will announce the key account when everything is finalized. Releasing a premature PR stating that the key account has been signed when it officially hasn't is a big no no and can cause a huge fuss..legally.
Better to let it sit at these prices and snag a few more. They'll let us know who it is in due time.