Replies to post #176398 on InCapta Inc (INCT)

[SansAlias]

Gold, Have you compared BBB reports against Nutflux?
I believe you will find the percentage is higher.

[SansAlias]

Gold, Nutflux BBB,
Advertising Issues
BBB Definition:

Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



18 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
32 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:

Administratively Closed - The Bureau determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution.



5 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Contract Issues
BBB Definition:

Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



7 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
12 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Billing or Collection Issues
BBB Definition:

Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



21 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
34 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Sales Practice Issues
BBB Definition:

Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



21 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
35 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:

Administratively Closed - The Bureau determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution.



1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Delivery Issues
BBB Definition:

Delivery Issues - Claims alleging delayed delivery of ordered merchandise.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



43 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
83 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:

Administratively Closed - The Bureau determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution.



2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Service Issues
BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



53 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
81 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:

Administratively Closed - The Bureau determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution.



6 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Customer Service Issues
BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.



BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



27 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
37 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:

Administratively Closed - The Bureau determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution.



2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Guarantee or Warranty Issues
BBB Definition:

Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



5 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
26 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:

Administratively Closed - The Bureau determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution.



1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Product Issues
BBB Definition:

Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
18 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Administratively Closed
BBB Definition:

Administratively Closed - The Bureau determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution.



1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Refund or Exchange Issues
BBB Definition:

Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.



Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
9 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Issue Not Defined
Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.



1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.