Quite a racket.....I've worked flat rate before also!!!!
Lucky I live in a small town and know all the employees at our Ford dealership (one of them even worked on our farm for us for years)
Having a small prob with ABS, every time mama comes down a small decline to a stop light....ABS engages. (no ice, dry roads)They charged me for a new sensor but at least they are working on the problem with me. They want to put a Ford laptop in the car when she drives to see just what is happening. I have a feeling you would not find this in your bigger cities.
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