I know what a safe harbor is.. I find it odd that you think he is great, but you feel the need to make that excuse for him, too.
A great sales manager should know the pipeline and the demand and should act accordingly. Furthermore, a public company sales manager should know it well enough to know when it is appropriate to make public statements.
Yeah, things fall through.. That is why you refrain from public comments until it is a certainty. At least in regards to people waiting to buy until after qualification. That would imply that a deal in principal has been reached.
What he does it take one event (like the South Korea deal) and make it sound way bigger than it really is. Instead of saying we have a customer who is waiting, he says CUSTOMERS, which is not really the truth.
He may not be lying, but he isn't making statements that are based in reality.
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