momo - did you try m.lowenthal@bioneutral.com ?
Not sure why the cryptic messages or the meaning behind bioneutral.com 'expiring' (from a domain view, , bioneutral.com is renewed through 2017)
Of course, some people probably know something the rest of us don't (like there will soon be a new web address after a buyout -or- no web address after closing doors).... since they are sworn to secrecy, cannot tell anyone!