Replies to post #156229 on InCapta Inc (INCT)

[Agent1107]

BMI,

Please don't put me to sleep...LOL,
and please contact GZFX if you have issues
that need to be addressed.

Cheers!

[kermit4karate]

Why would we address GZFX customer service issues on this board? Aren't those better addressed by the company's own customer service? There are better ways to address them than posting them on a stock board IMO. You say that "smart companies have always listened to specific negative experiences." Well, I agree, so direct them to the company LOL.

Speaking for myself, I have an opinion on GZFX, having done my own DD and, considering the low PPS, see a great deal of potential in this stock. A huge number of members on this board agree.

It's not that we place "more" emphasis on either positive or negative posts, but that some of us have heard all the same questions, concerns, and issues but have a different outlook. We think the potential and positives outweigh the possible concerns voiced by the minority of posters like yourself that have them now TIME AND TIME AGAIN, OVER AND OVER AGAIN, REPEATEDLY, DAY AFTER DAY THE SAME CONCERNS BY THE EXACT SAME FEW PEOPLE. So... having a difference of opinion does not make someone silly, wrong, or incorrect. It just means they have a difference of opinion. Much love and good luck to all. Happy Sunday. Kermit

[Dr Detain]

I appreciate all posts about the service of the company. Since I am physically unable to get a firsthand experience of the service, I find all good and bad comments very helpful. And no, I don't expect people with bad service to come and post with bucketfuls of cheer, I'd expect them to be pissed off.

That said, I do not believe it is the role of the investor to "fix" problems made by the company. This is not a governmental body, we should be showing our satisfaction/dissatisfaction by buying/selling shares. In other companies, investors have a say by way of voting, but needless to say we do not control near enough shares to make that a viable tool.

This is why I frown upon attempts to boost company awareness (ie. Gold-lead-er) or to improve the service by collecting info for the company (as BMI is kind of suggesting). However, I believe most are customers as well, and in that case, they should complain through the company website, where it will be heard.

[Egeliah]

Really... look at all the negative press that continues with Netflix and the throttling issue, something that affects a very small minority of their subscribers and flies in the face of their satisfied majority. Yet it comes up every time someone wants to make GNF somehow look good by making a comparison to Netflix. It's not even an issue for the very large majority of their customers.

[dart1961]

Customer complaints help here! - 1) [e-mail]
2) http://www.gameznflix.com/support/my.asp
3) [e-mail]

Just a sample of a problem getting corrected in a timely manner: Keeping it Real!

Notice the time sent and the time replied to! Roughly 12.5 hours to solve my problem!

Your issue has been received
Date: 2/12/2006 10:16:44 P.M. Eastern Standard Time
From: [e-mail]
Reply To:
To: [e-mail]
CC:
BCC:
Sent on:


Sent from the Internet (Details)

Thank You xxxxxx xxxxxxx,

We have received your issue and we will work on it as soon as possible.

Please note, you can update your support issues
at the following URL:

http://www.gameznflix.com/support/my.asp

To check the status of you issue, please visit the folowing URL:

http://www.gameznflix.com/support/status.asp

Your Issue ID is: 24057

You will be notified via the email address you've provided, once we have solved your issue.
--------------------------------------------------------------
Subject: 2DVD''''''''s sent only recieved one never recieved the second
Date: 2/13/2006 10:48:34 A.M. Eastern Standard Time
From: [e-mail]
Reply To:
To: [e-mail]
CC:
BCC:
Sent on:


Sent from the Internet (Details)

We have updated your support issue.

On 1-31 I was sent according to my Queue-1)"The Brooke Ellison Story" and "No Way Back"; I never recieved the "No Way Back"- DVD, can you please change my Queue to rectify the problem or contact me personally at xxx-xxx-xxxx.
I have sent back the first DVD should show up Tues. as today is Sunday.
Thanks for your immediate attn. to this problem I am a happy subscriber and this is the first time I have had this problem.
xxxxxx xxxxxxx
Subscriber ; Shareholder

Please visit the following URL to find our response,
or to provide additional details.

http://www.gameznflix.com/support/my.asp

[dm8582]

nice posts about the bashing of anyone who is CONCERNED about a negative service experience w/ gzfx.

Some here will jump down your throat if you have any kind of criticism about gzfx's service, even if it is meant to be constructive.

It's good that you keep it real on this issue, even if you do bash gzfx whenever you feel like it.