True story this week!, 2 Netflix customers in my Condo's have complained about service taking a week to receive DVD's and the same to return .I have always had 2 days here and 3 days back. My neighbors have seen me get my 2 sometimes 3 DVD movies every week nonstop. I am on the 3 out plan.With the refer a friend program on GZFX's new website I got my neighbors e-mail addresses and sent them the info ,BOTH switched service to Gameznflix. :) And the awareness continues!