That's your own very subjective opinion. Personally in pennyland a CEO and management team going dark is usually a bad sign. I find no problem with them putting out an official update to tell us there are no hangups and production and roll out is still on schedule.
The ONLY people that complain about this stuff are flippers and day traders who trade only on rumor and are toxic for the stock in the long run anyway.
You don't like it. Sell and don't let the door hit you on the way out. Make your 20% in some other crap stock with no product and a management team that goes dark.
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