oh ya I hear ya. I had a customer the other day chew me out because her free 10x13 had to be in the same pose as the one pose coupon. i chuckled and told her that all coupons regardless of where you shop have restrictions. that just happened to be one of the restrictions with that coupon. she was not happy lol. kind of made giggle on the inside. gotta love it when people don't want to pay you for your time and get everything for free.