Why Arbitration?
Why do brokers want you to use arbitration? Very simple.
1) From court to arbitration buys them time
2) FINRA will NOT award a monetary judgment
3) MOST IMPORTANT - FINRA arbitration does NOT establish or enforce legal precedence. Allows brokers to deny, deny, deny.
Another question: Why does FINRA make the customer locate and purchase the certificates they were awarded? Another easy one.
This allows the brokers to continue to say "We can't find them, we can't buy them, they don't exist". You see; they never have to touch the certs, never see them, all they have to do is cut a check.
As CH says: Gives them "plausible deniability"