CPI Corp. (fka CPICQ)

[ONcaSM]

It's quite obvious to me that the company is going down. They haven't changed their marketing ways of giving out free portraits to every tom dick and Harry who comes across our studios. They have the nerve to send out emails to SUPPOSEDLY only customers who haven't been in before for portraits or been in for a long time then INSINUATE that WE are using the free portraits email for "harassing" "new" customer in our host store to get more sits and just giving it as an in studio special. My studio has had SO many customers walking into the studio as an online booking and asking me what their free portraits are. They did not print the email or even bother to keep it in their email on their phone and just expect us to know what they are getting free. Now THATS marketing that works? This company can't get anything right whether it be proper in studio coverage to a simple thing as making up advertising materials correctly. How many signs have we had replacements sent because it was wrong!? How does THAT save the company money?
What kind of "we'll run profitable" company puts an online appointment booking for the public then opens it up completely AFTER we finished hiring for Xmas, with NO forewarning and not even staff coverage to cover all the appointments that the public with their free portraits is booking. Book double to account for now shows?? HELL NO!!! If someone is booking their own appointment online there's a MUCH higher show rate than if one of our staff is out in the store harassing the same people over and over again to book an appointment when it wasn't their own idea and they are just doing it to make you quit harassing them!

This Christmas season is there last ditch attempt to cover some of the debt that they owe and come 2014 sears and wal mart studios will be history.