United Western Bancorp Inc (fka UWBKQ)

[imawswami]

Another omitted portions:


ii.
If Client provides written notice to ITA of Client’s request for Extended Services after the expiration date of this Agreement, ITA shall provide Extended Services for the Extended Services Period at ITA’s then current standard pricing as established in accordance with the most recent Services Cost Analysis in effect as of the expiration date of this Agreement, plus a [***] percent ([***]%) surcharge on all Fees incurred by Client during the Extended Services Period.

Availability: All maintenance processes for both Windows Servers and DB2 Database will be completed after [***]. The typical hours of use for Encore Loans and Laser Pro Lending are [***]. Appro has a slightly different schedule because of various other interfaces and reports that run for the application. The typical hours of use for Appro are [***].

Performance / Performance Baseline: All transactions sent to the AIX MQ Servers will be completed within 20 seconds (configurable on the “listener” servers). System monitoring indicates that, on average, 99.91% of transactions are processed successfully within the 20-second timeframe. Transactions typically complete within 0-3 seconds.

Planned Maintenance : Maintenance patches and releases will generally be applied [***].
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There are many other similar omissions. swami.