Thursday, December 08, 2005 11:23:56 AM
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Dear GameChoice Customers:
We apologize to all of our customers who have been in the dark this past week, and we would like to give everyone an update regarding the status of things here.
Unfortunately, due to circumstances beyond our control we are going to have to keep the GameChoice website down for the foreseeable future. While we cannot say for sure whether or not we will ever be up and running again, we can safely say that for the time being we will not be offering our service to the public.
We ask that all customers please return all games on their accounts as soon as possible. We ask that you please do this in a timely fashion so as to avoid being charged for a game that is unreturned. All games not returned with 15 days (by November 29th) will be subject to charge at our discretion.
With regards to refunds, any customer who wishes to request a refund for their account must first return all their games to our warehouse. Once the games have been returned you will be considered for a refund based on the following criteria:
1) When your account was last charged.
2) When you returned your last game(s).
Note that refunds will only be given over the next 30 days (ending December 14th) so all requests must be processed by this day.
For all customers wondering where to go for their game rentals, we will have another announcement shortly regarding a partnership we have made with another game rental company that we would like to promote. Keep an eye on our site (where this message will be displayed shortly along with the promotion) in the coming days for message.
We would like to take this time to thank all of our customers for their loyalty and their support. We very much enjoyed serving you and we appreciate the kind words you have given us in our short time as a company.
We wish you all the best, and we wish you all happy gaming.
Sincerely,
Your Friends At GameChoice
PS: Our contact information once again, for anyone who needs to contact us, regarding the status of their account or queue is:
Phone: (516) 355-5264 (Mon-Fri 9AM-5PM)
Email: support@gamechoice.com
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