American Green Inc (ERBB)

[neilbolton]

Gregg99

There are two parts to the file installation, one which should be easy to resolve, the other I am not sure.

When the CD is inserted as far as I know the driver is immediately installed and activated (even though the user has yet to respond to the EULA questions). I think this is necessary to stop the CD being accessed by a ripper while it is just sitting there in the drive. I don't think that can be easily changed and IMO shouldn't be an issue since we clearly say on the label that a file will be installed. The EFF might argue that installing the file before the EULA is responded to is wrong, but I don't think that argument holds much weight.

If the user declines the EULA, then we should remove the driver immediately and eject the CD. We don't do that, but I would think that would be easy to fix. I think the EFF is right that we should remove the driver if the EULA is declined.

I do not know why we need to send information to SunnComm. If necessary for technical issues, then we should clearly explain what we are doing and why we are doing it. It should only be done obviously if the EULA is accepted. Fixing the "spyware" issue may not be a program change, just some clear explanations of what is going on.