American Green Inc (ERBB)

[neilbolton]

SharonB

I didn't think MediaMax permanently installed any files on a computers hard drive?

It does. One of the complaints is that not only does it install a file on the computer (which is necessary to effect copy protection), but it installs the file even if the user declines the EULA. We need to fix that asap, if not already done.

Is that enough to be referred to as spyware?

No

Does spyware have to report outside the affectted computer to be classified as spyware?

Yes. There are claims that Mediamax reports back to SunnComm with some information relating to the CD and to the computer. This leaves us open to being called spyware. IMO we should disclose what we are sending back and why we need to do it to allay those concerns. We should also seek Spyware Free certification, which we are pursuing.

It seems to me utilizing a temp file and deleting it after usage would not be spyware.

I agree, but that is not what we do.