GoSilver: You should also mention that you were an original moderator of this board, and very pro-edigital, and was known to delete posts that were critical of edigital. Some of these posts were eventually reinstated as the owners felt there was nothing wrong with them.
So, in honesty, you should mention all your associations if you want to pass your judgement or opinion on as an objective, professional one.
That being said, since you are an accountant, can you mention the top 3 reasons in your opinion why an accounting firm would resign a client? I have an idea, but I would like to hear yours as an accounting professional.