I don't know if I agree with that. Kaiser Permanente has kiosks set up in their health centers to pay bills, check appointment status: https://healthy.kaiserpermanente.org/health/care/!ut/p/c4/FcpBCsMgEEDRs-QAw1Sz0HZXNV6htbtBBiNEDSLJ9Zvwd4-PP7yqdOREI7dKG34xRK6D-2ttJ4wGiQdE6oyf-907pUIYarswrnwb9ZHjxhiMMc5Z_YB5VgKEWCQYaxUsXjnt3VN6L3EvRZ_vafoDTqo8SQ!!/ I am sure this would be way better for a Gym or something of the sort. Sure beats standing in line to talk to a receptionist.