StockCharts Support Forum

[tdium]

Thanks for your reply.

I will not apologise for the "95% chance it is SC's fault" statement. During that period they were in fact having problems and when I post messages regarding SC's downtime I am usually correct. As soon as there is a problem on SC I will continue to post...so put me on ignore if you wish.

My concern again is the complacency of people like you who simply put up with the customer service issues SC has. If you are trading weekly/monthy timeframes needless to say you would not have issues with them. I trade all timesframes and I am particularly annoyed because I gave up Alphatrade as my back up and short term service because I thought SC had improved. I sure got that wrong.

On Sunday and Monday for example, SC's scanning tool was horribly slow and in fact would not return results on complex scans. If you think that is also acceptable then I can say no more.

Peace