looks like CGSO has good things coming:
FOR IMMEDIATE RELEASE
PRLog (Press Release) - Nov. 20, 2012 - Centergistic Solutions, Inc is pleased to announce the appointment of Ashok Mall as a new sales agent in Spain. Ashok has been in Telecoms for almost 20 years , starting initially with a reseller of Centergistic Solutions Inc. in the UK. Then following a move to Spain, he was involved in million dollar projects with companies involved in SoftSwitch, Mobile Network Assurance and Online Billing - in a direct and indirect capacity. Ashok has during his tenure worked with major fixed and mobile operators and associated global and local partners. His previous experience selling AgentView to reputable contact center suppliers and major negotiations in the unified communications market will greatly assist Centergistic Solutions Inc. in its planned expansion.
Ashok will identify, recruit and work with resellers and distributors to sell and service AgentView line of products in the EMEA and CALA regions. AgentView ® Enterprise, the award-winning technology, is running successfully in over 3,500 contact centers all over the world. AgentView extracts key data from all major industry PBX/ACDs as well as a library of other systems to deliver the set of metrics necessary to provide a dramatic improvement in performance.
The AgentView platform consists of an open architecture with patented collections and filtering technology to extract and assemble the strongest possible set of metrics. AgentView delivers these Goal Achieving Metrics in several flexible formats to best match the information to the individuals who need to see it.
Ashok can be reached at ashokmall@5rios.es
About Centergistic Solutions
Centergistic Solutions, Inc. provides Goal Achieving Metrics™ for today’s dynamic contact center environment. The robust, patented technology beneath the conduit for Goal Achieving Metrics, AgentView Enterprise®, has enabled it to transcend the contact center environment and provide performance metrics for virtually any business configuration. We believe that driving the right information, to the right person, at the right time and place will result in individuals taking the right actions to improve efficiency and effectiveness of everyone throughout the organization. Our flagship products, AgentView® Enterprise and AgentView® Enterprise Performance Management are award-winning integrated real time and historical analytics systems currently installed in over 3,500 contact centers worldwide. Centergistic is headquartered in Irvine, CA with offices in the UK and Mexico as well as international distribution.
