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Re: learning curve post# 50553

Tuesday, 01/29/2013 10:41:01 AM

Tuesday, January 29, 2013 10:41:01 AM

Post# of 80868
Nope, I haven't had time to call them, unfortunately. If you do call them again, ask to speak to the corporate actions team and push for details from the DTC, specifically when they last contacted the DTC about MSLP. The DTC is essentially a vendor of ETrades so they should be demanding more of them, even if it's just an update on how long it will take. And don't settle for the typical "it's in the DTC's hands, we don't know how long". Go for a supervisor whether its in the customer service department (they helped find out the certs got destroyed so they might actually be more helpful as they can escalate the issue to the supervisors in corporate actions) or in the corporate actions department.

I'd also ask about selling your shares. A few reps told me you can by opening a short position, which locks in the current share price but you won't receive funds until the shares come in to close the short position, and a few reps told me you can't do that cause ETrade doesn't do shadow trading (one rep also told me they did do shadow trading lol)