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7YrSMpicme

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7YrSMpicme

Re: kiwi0988 post# 2393

Friday, 01/18/2013 6:00:30 PM

Friday, January 18, 2013 6:00:30 PM

Post# of 7437
we were told to tell the customers whose delivery is late that there was a "manufacturing error at the lab" and apologize and if necessary offer a free spec sheet as compensation. if 1 sheet isnt enough to satisfy them, offer all 5. They even told us to offer $25 and $50 certificates but i refuse to do that because idk if they will be able to use it if we are closing.
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