Actually I'm a full blown subscriber. Until competition threatens their dominance and they start to lose their subscribers, we are stuck with the reliability issue. They are the typical slow Canadian 'legacy' type company and will not react to their customers needs until they are forced to. Other examples of these companies are: Air Canada, Stelco, Molson, Eatons etc.
When they do respond to our needs...it is only fair to complement them.
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