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Re: FrankM1 post# 49662

Friday, 01/04/2013 6:16:29 PM

Friday, January 04, 2013 6:16:29 PM

Post# of 80868
Believe it or not, I called that number the other day, 2 rings and voicemail but I got a call back from Mindy at musclepharm. We've been playing phone tag but she said she spoke with the transfer agent and has been told the same thing that we have, it's on ETrade's end, not the transfer agent or muscle pharm.

My understanding is that the DTC has ETrade's information but the transfer agent doesn't so I'm trying to get the transfer agent to contact the DTC to find out what's going on but they said "we're not really supposed to do that". I left a message for Mindy with this information so hopefully she can get the transfer agent to contact the DTC. Mindy also said, if you contact ETrade, be very forceful and ask to speak to a compliance officer, who might be able to help you. I haven't done this yet but I will be doing this on Monday. Both the transfer agent and Mindy confirmed that ETrade is the last brokerage to go through.

Edit: I see you got a call back too. Glad it's not an isolated incident to get a call back haha.