AMERITRADE - is anyone else having software problems.? They did not post a fill to my account and I replaced the order, ended up with a double posistion and a double loss.
Fortunately I had made a bigger gain on MLNM earlier but it still bugs me. This is the first time I have tried to trade a rapidly moving stock on Freetrade and I am not impressed.
In edit - I just got this e-mail:
Dear Valued Freetrade Client:
Please note, we do not execute your orders. All orders are routed to a third party market maker for execution. Please read the terms and conditions regarding the execution and reporting of trades.
Sincerely,
Client Services Freetrade by Ameritrade
Original Message Follows: -------------------------
Since I got no response from you I had to sell that 300 shares at market.
This is the first time I have ever tried to trade this account in a rapidly moving stock and I am extremely disappointed.
You can't fill an order .28 above market 15 minutes after it was cancelled.
I was trying to buy 500 shares of MLNM @7.95-7.94 and I sold them at market $7.66
You should credit me for any other trades and I am afraid to trade this stock any more today because you have filled my orders so poorly.
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