This warranty covers our S and D commercial grade series and S-7 and S-14 hydrogen generators.
Warranty coverage begins on the product purchase date, and the Duration of limited warranty is Two (2) Years.
Hydrogen Water Cars limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of improper installation, maintenance or modification; the use of alternative parts or supplies not provided or supported by Hydrogen Water Cars; operation outside the product's specifications; unauthorized modification or misuse.
This warranty does not cover Hydrogen Water Cars products that have been re manufactured, reverse- engineered, cut or sawed into, misused, or tampered with in any way after purchase.
If Hydrogen Water Cars receives, during the applicable warranty period, notice of a defect in any product, which is covered by this warranty, Hydrogen Water Cars shall either repair or replace the product, at Hydrogen Water Cars option.
Hydrogen Water Cars shall have no obligation to repair, replace, or refund until the customer returns the defective product to Hydrogen Water Cars, along with proof of purchase.
Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced. Replacement parts may contain re manufactured parts, components, or materials equivalent to new in performance.
The expense of return postage or shipping from a customer to Hydrogen Water Cars shall be the responsibility of the customer. The responsibility of lost or damaged during shipping is also the customers responsibility. Insuring your package is suggested.
Defective components may be returned for immediate replacement anytime during the warranty period.
We will repair or replace any defective parts against manufacture defects, determined after the arrival of the defective parts. We will test each part to determine if the part is covered under our warranty, determined by the manufacturing department.
Proof of Purchase is required when returning any parts.
Repaired units will be returned to fulfill the remainder of the units original warranty duration.
All hydrogen generators are built to operate using distilled water ONLY, along with our approved electrolyte substance e.g. NO BAKING
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