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Wednesday, July 18, 2012 10:39:38 PM
Dear Mr. Bryant,
Thank you for taking the time to contact us and allowing us the opportunity to serve you. We always enjoy hearing from our customers, and we appreciate the trust you have placed in us as your grocer of choice.
Our goal is to provide you, our customer, with stellar and efficient service. The more information submitted to us, the more diligent we can be in finding a resolution or assisting in your request. To further process your inquiry we require additional details.
Please reply to this email and provide us with:
The store number or specific location of the Publix store where you prefer to shop and any additional information about the requested product such as a UPC code, etc.
Please do not alter the subject line of this email as it contains your case reference number which will allow us to expedite the handling of your reply.
We look forward to hearing from you.
Sincerely,
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