Gold sated, "It is obvious that the sales people on the phone do not know what they are selling. The one I spoke with said it was the collection kit only and not the test."
Gold, read what you posted again. After the collection is performed it is mailed to get the results. Therefore the test was not being sold or they could have produced results without mailing the collection kit out.
I do believe the salesperson did know what they were talking about. You just misinterpreted the answer and twisted it for your posting purpose.
Register for free to join our community of investors and share your ideas. You will also get access to streaming quotes, interactive charts, trades, portfolio, live options flow and more tools.