I-W, I think you and Jim Lur and Matt Brown should take your dispute to the arbitrators at Ihub. I am sure that the claims and investigations department has at least 3 or 4 investigators ready to take a look at this particular incident and put it on this weeks docket of cases being investigated. Make sure to record you file number and case number so that they can't screw you around and lose your paperwork, and also demand that they apppoint you your own personal ihub counsellor. If you cannot afford one, one must be provided to you at their expense I believe.
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