I like the firmware upgrades beyond the purchase point. Adds value, IMO, and are easy to do, as evidenced by the MXP100 upgrades.
"Now for info about the units.
They say that the units are stable as can be. They also have informed me that within 2 weeks a new firmware will be out, and another 3 months after this. Some time within the next two firmware updates they will stick in the Calendar option (BATTLE THE IPOD) and also OGG support. That's right; they are flexible as to the encoding options they support. We're looking at the future development of all popular audio encryption codexes!
They also want input from their customers. They will change the functionality as per the mass of the customer's requests. In other words, if the customers want it, it will probably happen! This is a company willing to go where we want them to!"