On Monday I submitted an inquiry via their web site for franchising/distribution opportunity. (Note: This is a serious inquiry. I think the product has great potential in a wide variety of venues.) I identified the region, my idea for distribution, etc.
No response as of yet. I know what it's like in a startup, and if they're swamped that's probably a good thing. But it concerns me that they haven't replied at al. Even saying, "hey, thanks, but it's not something we're interested in" would be better than not responding to a business opportunity.
Maybe something to pass along to Mitch. While I'm not into at the "life changing" level, I am into it at the "make a big impact on my life" level. So like you and many others I really want to see them do well.