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Sunday, March 04, 2012 7:15:48 AM
A medical device manufacturer had a failing QC testing group though group facilities in Europe had a higher rate of productivity and much higher rate of efficiency in terms of fewer laboratory investigations and samples analyzed.
The project was to analyze the situation and produce a new laboratory solution to establish at least parity with the European laboratory.
The Process:
Both laboratories were assessed using PERT/CPM tools and the results were process mapped to discover the differences between the laboratories. Following this process the analytical laboratories were reviewed for similarities and an optimum process was developed for the process going forward.
With the optimum process in place a gap analysis was developed and a forward implementation plan was crafted. Part of the solution was a total redesign of the analytical laboratory as well as an upgrade of the operating practices.
Outcome:
The result of the project was a vastly improved operating situation with reduced laboratory investigations and an improved level of productivity and operating efficiency.
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