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Thursday, April 05, 2001 6:00:51 PM
Here is the latest from Smarthome.com. My second email is as follows, responses are embedded by him after my questions below,
At 08:37 PM 4/4/01 -0400, you wrote:
Thanks for the reply. I am very interested in this product. Item 7528 Secureview indoor camera. I have a few more questions about it.
First what is the total cost of the indoor model, Cost, Tax & Shipping to FL?
Total cost to ship one to FL is $399.95 +$9.90 (S+H)= $409.85
What is the warranty for this product? Manufacturer and or Smarthome?
I'm not aware of a manufacturer warranty, however through us you have a 1 year replacement guarantee, if any thing
goes wrong in the first year, call us and we arrange to replace it with a new one for you. We also have a 30 day money back guarantee.
How many has smarthome sold(approx.) & how long have you been selling them?
We have had them for about 2 weeks now, they are brand new to our product line. As far as I can tell, you would
be our first customer to buy one from us.
How many do you have in stock? Do I need to order now or will you have a few left in say 3 weeks when I get my bonus from work?
Right now we only have 1 in stock. The
next shipment from the manufacturer is not expected until the middle of May.
Do you have a reference I can call or e-mail about this product? Am existing owner? (very important to me)
I love what I see so far, However, I am skeptical about it and would like to make an informed decision? I hope this is not to much to ask, I have always been wary of things that seem to good to be true? This thing looks awesome!
Please e-mail any other information and or answers to my questions!
Thanks
Since this is brand new to us, we don't have any more information than I have already given you. Inside of a couple of weeks the owner's manual should be posted on the website also, right now the web guys are a little
behind. I do know that when the marketing department was doing the initial testing, they were all pleased with the picture quality.
Brian Rutherford
Technical Support Supervisor
Smarthome Inc.
1-800-Smarthome (Orders)
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