NeoMedia Technologies, Inc (NEOM)

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Voice recognition,

Digital Rum has partnered with FluencyVoice who provide a powerful voice recognition engine, ideal for offering content and commerce when the user is unable to interact via WAP or SMS. Example applications are car park space booking (whilst driving) and ordering fast food. All user dialects can be supported to ensure the widest customer base.

Our platform interacts with third party voice recognition services using our intelligent conversation manager, which understands context in sentences. We translate the user requests into the appropriate response (e.g. for a ticket order) which is then spoken back to them in a human sounding voice.

Transactions are handled in the normal way using our backend payment services so the only difference in experience for the consumer is that they are speaking to our platform instead of texting or using WAP.

For more information on our architecture please contact us.