Two recent posts on the Philadelphia Marriott Downtown TripAdvisor page.... *sigh*.... nothing like ruining New Years for people.....
“New Years Eve”
Reviewed December 31, 2011
Staying in Philly with two young kids for New Years Eve, celebrated with the kids early in the evening and planned on watching the ball drop at midnight from the tv in our room. TV NOT working, called front desk and they explained that the WiFi in our part of the hotel is down, WiFi???? Why on earth is the tv connected to WiFi. Look to turn on radio in room and NO RADIO in the room, plenty of connections for our lap top to connect to TV but again no WiFi what's the point. NOT HAPPY WITH MARRIOTT.
Stayed December 2011
“Can't Believe”
Reviewed January 1, 2012
My boyfriend and I spent the evening in the Philadelphia Marriott in downtown, for New years eve. We are Marriott rewards members and could not even get the room we booked 2 weeks prior to the event. We asked for a king and got 2 doubles and when we questioned the mess up we were told we're not important enough of the rewards totem pole to actually receive the room we requested. Then the TV didnt work, we called the desk again and were told they would send someone up... No one ever shower so we called again and were told they were working on it. The TV never came on.
