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Re: Ironbldr post# 131627

Wednesday, 11/16/2011 4:45:17 PM

Wednesday, November 16, 2011 4:45:17 PM

Post# of 173012
You state "What they told me was that they have to "work" with the company to get the restrictions lifted which involves an "expense" (the exact cost was not conveyed to me) and for the measly 300k shares I have from the dividend the "customer service" person I spoke with said that Schwab would not take on that expense."

I believe you need to ask more questions before you say incomplete information on this board. I was told each time that yest their is an expense, but IT IS NOT PASSED ON TO THE CUSTOMER. Unless the customer takes the restricted shares out of their account, then yes they will charge you. Sounds like you never asked what the expense was and if the expense would be passed on to the customer. I have and the answer is consistently no.

Hey, any Schwab customers out there don't believe what I say do your own DD. You have to anyway to get the shares.

Also it is a shame that you had to say that Schwab customer service person pissed you off. I have been a Schwab customer for years and have called them on many brokerage and banking questions. ALWAYS BEEN professional with exceptional customer service.

Good luck sounds like you need to call them again.