Eon Communications Corp. (EONC)

[Rustler]

EONC's MOST RECENT 10K...

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10K EXCERPTS

CUSTOMERS
During fiscal year 2011, the Company recognized revenue from the federal government of $735,000, or 3% of total revenue. Revenue from four major distributors was $9,285,000 or 40% of net revenue for the year ended July 31, 2011. Revenue from one of these distributors, Graybar Electric Co., Inc., was $3,950,000 or 17% of the net revenue for the year ended July 31, 2011.

STRATEGY

• Provide Migration Paths to Encourage Millennium Customer VoIP Adoption: Many existing Millennium customers require that they be able to support more VoIP based applications. Since the Millennium has an architecture that supports traditional TDM switching and IP-based transmission technology, eOn is able to provide a solution that allows customers to migrate to IP at their own pace and ultimately reap the cost savings and business performance enhancement benefits of converged networks. eOn offers customer migration programs to encourage IP adoption, that preserve a customer’s existing investment in the Millennium system.
• Maintain Our Investment in the eQueue Business: In spite of the maturity of the North American market, we believe our eQueue Contact Center Solution offers advantages that remain viable. We will continue selling and supporting the core eQueue product offering to improve our ability to win competitive bids and provide additional solutions to our existing customers.
• Maintain and Develop Strategic Relationships: eOn and Cortelco believe that it is critical that strategic relationships with major distributors be maintained and enhanced. The Company seeks new relationships that fit and do not create conflicting efforts within its distributor network. In the highly competitive telephony business, Cortelco sells both traditional and IP products which enable the Company to enjoy good baseline revenue while at the same time establishing itself in the emerging IP market. Product sales are based on a reputation for quality and service that has been built over many years.
• Production and Logistics: Unlike many providers of telephony products, the Company has extensive warehouse, shipping, repair, and final assembly capabilities at our Corinth, MS facility. This enables us to provide a level of service many of our competitors can not.
• Introduce a new VOIP Platform: In late 2010, eOn introduced a new VOIP platform that will support PBX and ACD functions. The goal is to provide all of the features inherent in our existing products while at the same time improve our capability to seamlessly network over distributed environments.

PRODUCTS AND PRODUCTS UNDER DEVELOPMENT

Millennium Converged Communications Platform
• CTI: The Millennium offers a standards-based computer/telephony integration (CTI) solution that includes support for native CSTA interfaces and third-party TAPI, TSAPI and CSTA applications. It provides customers with a common open-platform for building cost-effective computer telephony solutions. Through integration with existing customer databases and third-party TAPI applications, the Millennium can provide visual call control and call monitoring to enable presentation of caller information based on Caller ID, ANI, or DNIS.